Fantastic Customer Service
AS, Hungary
Hi Agi, I received the following gratitude email yesterday from our London group: “Thank you very much for your help with the travel to UK. Everything was completely fine”.
I would also like to thank you for your many-many help and work as you had a big part in this success. Next time I will turn to you again if we have another request to UK.
EK, Malaysia
Dear Go West Team, thank you so much for the wonderful arrangement in Milan and Barcelona. My family and I were very happy during that trips.

Meet Our Team
Friendly, dedicated, responsive, helpful, flexible, multilingual and always seeking the best for your clients – our whole team is proud to offer you top customer service and a personalised approach.
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Our Services
We are an Inbound Tour Operator. We TAILOR-MAKE to our customers’ requirements programmes to over 30 COUNTRIES in EUROPE. We provide all services for EVERY KIND of group.
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Our History
Established in England in 1990, and still owned by founder and MD Phil Caldwell, Go West has a long history of excellent cooperation with our European suppliers and our customers across the world.
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Our Strengths
Our many strengths include creative, innovative tailor made personalised itineraries, an amazing multilingual team with enormous experience that is quick to respond and much more……..
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A to Z Personal Service
Your booking is handled by one team member (or in some cases two team members working closely together) from initial quote all the way through programme confirmation and operation to completion – ensuring excellent, reliable communication from start to finish.

Tailor Made Itineraries
Everything we do is tailor made, so we can offer a huge product selection, cater for a wide range of special interests and arrange carefully planned programmes that are perfectly suited to your clients’ requirements.
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A message from the Chief Executive,
Phil Caldwell:
In spite of all the positive indications during the late summer, and signs that our travel industry was starting to return to some sort of normality across Europe, we now see the continent facing a second wave of Covid and governments taking fresh measures to protect their citizens. This is of course a very depressing situation for all of us, a time of worry for many about family members, friends, jobs and the future.
Here at Go West, we are sustained by seeing requests from our partners coming in for 2021, partners who share our own optimism that there will be an end to this, and who look like us to a time when we can once again experience the deep satisfaction of giving our visitors and guests a wonderful experience on their travels, be that on a group tour of European highlights, participating on an intricate Incentive trip or hearing that a family has enjoyed the wonders of London, Paris, Budapest or Rome.
So please keep those requests coming : they are a bright light in our day, and help us focus on better times ahead.
And when those better times come, we shall be ready.
Our continued thanks and best wishes to all of you, your families and friends,
Phil Caldwell
CEO